How to Use QuickBooks’ Built-In Help

If you want help while using QuickBooks, you’ve got some pretty good built-in resources:

  • Context-sensitive help. Wherever you are in QuickBooks, you can press the F1 key to bring up a side panel of help for the QuickBooks function you are in. On entry screens, there is usually a Help button you can click that brings up the same side panel help.
  • If you don’t know how to do something in QuickBooks (or how to get to the right screen), click Help on the top menu, and then click QuickBooks Help. Then click the Search tab. Enter the topic you need help on and click the right-arrow that serves as Enter. It will bring up a list of topics related to your search word(s). Click the topic that looks closest, and QuickBooks will display help content in the sidebar.

If you need “big picture” type help, you can click Help / Learning Center Tutorials. This pulls up a window with built-in video tutorials on various sections of QuickBooks (e.g. Payroll, Inventory, etc.)

Each tutorial video is several minutes long and has standard video controls for pausing, fast forwarding, and volume.

If you need help beyond what is built into QuickBooks’ internal help system or tutorials, you can access free online help at the Intuit Live Community or the independent QuickBooks forums. For live help (fee based), call 1-800-999-9209.


Source: Shannon Tucker – QuickBooks and Your Business Blog, April 2011
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