Quarterly newsletters. Not Monthly. That’s the first rule for B2B. If you belong to Girl Guides, a school or something you commit time to on a regular basis, you want to know what’s happening for the month. That’s not the case for most businesses, where monthly info is brand overkill, and generally regarded as a nuisance.
So go quarterly, but feel free to send very short e-blasts in between, if you have an important update – a new product, advice of legal or market developments, or get an article posted. Short means no more than 4 lines long, brief enough to be read in the mail preview window. Include a splash of colour on your e-mail template, but avoid images if you can. The more irregular the e-blasts, the better chance that they will be read. If you send on the 4th Tuesday of every month, regardless of urgency, your readers will quickly learn to delete without reading.
There is considerable research pinpointing the best months for quarterly newsletters:
- Bouncebacks (bad e-mail addresses, or rejected by recipient as spam)
- Open rate (which tells you how many people – not who – has opened and read the e-mail)
- Click-thru rate (which tells you that any links in your e-mail have been followed to your website)
If you send out from a recognized person’s address (e.g. email@example.com instead of firstname.lastname@example.org), you will greatly decrease bouncebacks, and increase open rates.
Your goal should be to drive recipients to contact you, or head to your website. Which means you need links to do both in your e-blast or newsletter. Then you can relate any new business to your efforts.